Firmware Upgrade Guide for Rockchip devices

This is a common guide for reflashing RockChip based devices. All RK SoC (RK3066, RK3188, RK3288, RK3229, RK3328, RK3399 and so on) supports the same applications and drivers for Host system, if 3rd party producers do not add any other limitations or special options. Differences can be in hardware parts, so you need to detect OTG port and recovery buttons correctly.
Notice: this guide is 100% working with Ugoos RK devices.

BEFORE START
 

What do you need:
 

 - Image file
 - Host PC
 - USB OTG Cable
 - Supported host OS:  Windows XP (32/64bit) Windows 7 (32/64bit)  Windows 8 (32/64bit) Windows 10 (32/64bit)

The first thing you need is to download the archive with firmware. Inside archive, you find:  
 

 - BatchTool or Android Tool - tool for reflashing (separate Android Tool and drivers you can download HERE)
 - DriverAssitant - tool to install drivers and firmware image file
 - Firmware image

INSTALLING DRIVERS

 Launch RK DriverAssitant and press “Install Driver”

Apply all changes and warnings during installation until finishing message

CONNECTING TO PC

Run Batch tool or Android tool on your host PC.

In order to connect device with Host PC and run bootloader mode you should perform following steps:

1. Plug off device power adaptor.

2. Connect device to computer via usb OTG port, much better to use certified OTG USB cable from package.

3. Run Batch tool or RK Android tool

4. Hold the hardware recovery button.

5. Plug in power adaptor and Turn on device if not turning on automatically.

Tip: if you can’t hold recovery button or it’s broken you can reboot to bootloader from Ugoos power menu.
 

RECOVERY BUTTONS AND OTG USB PORTS LOCATION ON UGOOS DEVICES YOU CAN SEE IN THE END OF THIS INSTRACTION.

IF YOU USE ANDROID TOOL:

In Android Tool choose “Upgrade Firmware” tab. If you did everything correctly and the RK driver installed properly on your computer, ANDROID TOOL shows you message “Found One Loader Device “

Click “Firmware” button and specify the path to the firmware file. You need to wait until the program download information about the firmware, then it will display report on the screen. Now click “Upgrade” button to start reflashing device. At the end, you will see a report indicating a successful operation.

 

For flashing dualboot or clear linux firmware (for example dualboot UT3/UT3s/UM3 firmwares)

Run Android Tool. If you did everything correctly and the RK driver installed properly on your computer, ANDROID TOOL shows you message “Found One Loader Device “ In Android Tool choose “Download Image” inset. Default program configured to flash "clear" android on your device. If you want install “Dualboot” or “Clear Linux” click right mouse button by program window, and then select “Load config”.

3. Then choose one of configurations files:

 config.cfg - if want flash only Android

 config_dualboot.cfg - if want flash dualboot

 config_linux.cfg - if want flash only linux

3.  Now click the “Run” button to start reflashing device. At the end, you will see a report indicating a successful operation.

IF YOU USE BATCH TOOL:

Main difference between Android tool and Batch tool is Batch tool can reflash several devices at the same time (6 max).
Run the Rockchip Batch Tool and click on the “…” to choose file with firmware. If you did everything correctly and the driver is installed on your computer, you will see green light on one of the indicators.

Now click the “Upgrade” button to the firmware of the device. At the end, you will see a report indicating a successful operation.

OTG usb ports and recovery buttons on Ugoos devices:

Ugoos UT4/UT3+/UT6

Recovery button and USB OTG port is on the right side


 

Ugoos UT3/UT3s (old version)

Recovery button and USB OTG port is on the right side

Ugoos UM3/UM4

Recovery button is from the left to antenna connector

OTG USB port is left one.

Ugoos UT5 Pro



Ugoos UM2

Ugoos UT2

Ugoos UT1

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Comment(S) (5)

• Comment by besnik_me@hotmail.com | Saturday, Nov 12 2016, 05:59AM

  i like to no if ok or not pleas let me to no i ok or i

• Comment by klompie | Saturday, Nov 12 2016, 12:17PM

  goeden morgen vraagje wanneer komt de volgende updat voor de um3 of wel de grote lollipop update want mijn ugoos werkt erg slecht met geluid en bediening en er zitten nog veel meer fouten in maar daar kan ik zelf niets aan doen en ja ik heb de laaste uit gebrachte firmware van 2016 er op staan zelfs nog een keer extra maar dat haalde niets uit gr alex

• Comment by Deena | Sunday, Oct 29 2017, 12:22PM

  So, after flashing `config.cfg`, i.e. Android alone, how do you boot Linux from an SD card? I'm guessing it's possible, so please add a link to a Linux image and the corresponding instructions. Thx.

• Comment by molina | Monday, Oct 30 2017, 10:38PM

  gracias goeden morgen vraagje wanneer komt de volgende updat voor de um3 de wel de grote lollipop update quiero mijn ugoos werkt erg slecht met geluid en bediening en er zitten nog veel meer fouten en maar daar kan ik zelf niets a doen en ja ik heb de laaste uit gebrachte firmware van 2016 er op staan ​​zelfs nog een keer extra maar dat haalde niets uit gr alex

• Comment by Mike | Friday, Jul 6 2018, 07:21PM

  Make sure and check connect to PC is checked in the settings..it stumped me..should be added as first thing to check...